FAQs

We not only offer Personal Loans, but Vehicle Loans, Consolidation loans and small business loans.

Security is something that will cover the loan in the event of default. We consider a variety of things as security including: vehicles, boats, bonds, shares, residential property, Life Insurance, personal assets. You may be eligible for an unsecured loan.

In the instance you don’t have any assets you may still qualify for a loan depending on your credit history or if you have a Guarantor. A Guarantor is someone who is willing to provide security for your loan. They will need to sign the loan documents.

The instalment amount to be repaid depends on the amount being borrowed with a minimum of $30 per week. Your repayment frequency is matched to the same frequency as your income. That is, if your income is received weekly or fortnightly, then the instalments are repaid either weekly or fortnightly.

We meet our one-hour average response commitment for 95% of all loan applications. Processing applications for first time borrowers generally takes a little more time. The speed at which we can process the loan depends on how quickly any documents required to support the loan application can be assembled.

If you are an existing customer, applying for another loan can be quicker as we have most of the information we need already on file. With an established repayment history we can refinance you often in a matter of minutes – something our customers find very convenient.

Good credit worthiness is a very important step in obtaining a loan. If there has been any adverse credit within the last five years this may affect the approval of your application. Your credit worthiness is checked with our database and credit reference agencies.

As a responsible lender we carry out an affordability assessment to ensure you are capable of repaying your loan. We look at your expenses and your income to find a balance that works.

You may have a clean credit history but the loan amount may be declined on the grounds your income is insufficient. There are other options that may be available such as lending a smaller amount, adjusting the loan term or suggesting the use of a Guarantor.

Call us straight away on 0800 949 668 and talk with one of our credit team. They will help you arrange your repayments to a schedule that works for you.

Call us straight away on 0800 949 668 and talk with one of our credit team. They are here to help.

Missing payments and breaking agreed arrangements mean you will be liable for default interest and default fees. These default fees will be charged every time we need to send a reminder.

A one off early repayment fee may be charged and we calculate the interest owing based on the the date you settle the loan.